STRATEGY

IDENTIFYING PATIENTS

RECRUITMENT TOOLS

RECRUITMENT CONSIDERATIONS

STUDY PORTFOLIO

FACILITIES & INFRASTRUCTURE

MEET THE TEAM

RECRUITING PATIENTS

FOR SPONSORS AND CRO'S

Participant Identification AND Recruitment Strategy

Thank you for taking the time to learn more about K&W Healthcare GP Network.

We are a collaborative group of 24 GP practices across North West London, serving a diverse patient population of over 220,000 people. Over the past years, we have developed a dedicated research unit and infrastructure to support high quality commercial and noncommercial studies within primary care.

Our focus is on integrating research seamlessly into routine patient care, enabling efficient study delivery and broad participant access. We provide equitable access to research participation through trusted primary care settings and primary care has an important role to play in improving health outcomes through research.

K&W Healthcare has an experienced team of GPs, research nurses, pharmacists, and support staff trained in Good Clinical Practice (GCP) and committed to delivering studies safely and efficiently. We have a proven track record across the NIHR portfolio and are actively expanding our commercial study collaborations, leveraging our strong reputation for rapid recruitment, pristine data quality, and operational reliability.

Talita Refosco – Research Operational Lead

Network Access

Targeted Outreach

Efficient Enrollment

Compliant Processes

Collaborative Network Model

K&W Healthcare operates as a coordinated network of 24 GP practices across North West London, supported by a central research unit. This structure allows us to deliver studies at both practice and network level, providing access to a diverse population of over 220,000 patients. Our central team manages feasibility, study set-up, and communication with the NIHR RDN, ensuring consistency and efficiency across all sites.

Integrated Primary Care Delivery

Research activity is fully embedded within routine primary care services. Our GPs, nurses, and pharmacists identify and engage participants during regular appointments, supported by data-driven searches through EMIS Web and the WSIC Dashboard. This approach enables real-world recruitment and rapid delivery while maintaining high standards of patient safety and data quality.

Quality, Agility and Partnership

We work closely with the NIHR Research Delivery Network and industry partners to deliver high-quality studies within agreed timelines. All staff are GCP trained, and governance follows national templates and local SOPs. Our flexible infrastructure allows us to adapt quickly to new studies — whether observational, interventional, or commercial — ensuring smooth start-up and reliable outcomes for sponsors and collaborators.

Where and How Are Participants Identified?

Efficient, Scalable, and Targeted Recruitment across our Primary Care Network

At K&W, we combine digital tools, clinical expertise, and network-wide integration to ensure timely and effective participant identification and recruitment for clinical studies.

Network-Wide Access

Recruitment can be conducted at individual Practice level or collectively across our integrated Network of 24 GP Practices, serving a diverse patient population of over 220,000 individuals.

Bespoke EMIS Searches

Customised patient searches can be run across the entire network or tailored to specific sites, ensuring efficient targeting based on study criteria.

NWL WSIC Dashboard

Utilised as a secondary platform to identify patients requiring targeted care, particularly for complex inclusion/exclusion criteria or at-risk cohorts.

Opportunistic Recruitment

Participants may be approached during routine appointments, health checks, or interventions conducted within Practices.

Existing Service Touchpoints

Recruitment is also embedded into  high-traffic services such as:

  • Phlebotomy
  • Clinical hubs
  • Multi-disciplinary team reviews
  • Diabetes and cardiac clinics
  • Out-of-hours and vaccination services

Engagement via Network Teams

Specialist Nurses and clinical teams actively identify eligible participants through ongoing patient group engagement and chronic disease management.

Scalable Recruitment Tools

Ethically Approved SMS Campaigns

Rapid, compliant outreach to identified patients via text messaging, enabling swift initial engagement and consent.

Docmail

Enables large-scale postal invitations with pre-approved study materials for patient information and opt-in.

Targeted Phone Campaigns

Direct, personalised contact by trained staff for initial outreach, follow-up, and consent coordination.

Recruitment Considerations and Mitigations

  • No major barriers expected
  • Plan for rare/stringent criteria using broader search, cross‑Practice referrals, or community outreach

RANKED TOP 10 RECRUITING NETWORK

Study Portfolio

Research Capability and Delivery Highlights

 

Study

Type

Recruitment / Delivery Performance

Virus Watch Observational 500+ participants recruited in 2 weeks
Discover Me Genetic Research 3,000+ participants in 2 weeks
Panoramic COVID-19 antiviral trial 120+ participants in 3 months
ELSA Early autoimmune diabetes surveillance 420+ children enrolled
SAFE-D Pancreatic health after diabetes diagnosis (Pilot) 800 planned; 9+ recruitment ongoing
LILAC-TIMI 76 Phase 3, atrial fibrillation trial (AF) (Abelacimab) Site initiated May 2025, hub visits from Sept 2025
DARE-2-THINK Phase III clinical trial in atrial fibrillation (AF) Site initiated March 2025

Partner with Us for Effective Recruitment

Please fill out your enquiry below.

 

Our Facilities and Research Infrastructure

At K&W, we offer a robust, purpose-built research environment designed to support high-quality, efficient clinical trial delivery. From state-of-the-art equipment to a highly skilled, multidisciplinary team, we provide everything needed to conduct complex studies across multiple therapeutic areas.

Infrastructure

  • Dedicated IMP and laboratory rooms
  • Refrigerated Centrifuge (Sigma 16K)
  • ECG – Mortara ELI230 (wireless)
  • Cold-Chain Storage (-80°C to 2-8°C)
  • Phlebotomy & Centrifugation
  • Remote/Digital Trial Delivery
  • Advanced first aid response equipment
  • Calibrated weight, height, and vital signs monitors
  • Fully accessible, child-friendly, and Wi-Fi-enabled clinical space
  • Weekend and out-of-hours research access
  • Centralised data systems via EMIS Web, WSIC, and Accurx for patient contact and data management

Research Staffing

Our research delivery team includes:

  • Principal Investigator (GP)
  • Clinical Research Nurse
  • Clinical Pharmacist
  • Phlebotomist and Healthcare Assistants
  • Dedicated Research Project Manager
  • Diabetes Specialist Nurse and Cardiovascular Nurse Consultant
  • Data Management and Administrative Support Team

All staff are GCP trained and experienced in study delivery, participant safety, and data quality assurance.

Data and Digital Capabilities

  • EMIS Web clinical system integration
  • WSIC Dashboard access for patient identification and risk stratification
  • Centralised access to 220,000 patient records across the network
  • Rapid patient communication via Accurx and other secure platforms
  • Dedicated Data Team supporting reporting and analysis
  • Home visit support through active community-based clinical teams

Network-Wide Support

  • Support from 24 GP Practices within the K&W Network
  • Longstanding research-active GP Network
  • Full collaboration across Network, PCN, Practice levels and community centres
  • Additional research workforce available through the NIHR Clinical Research Network (CRN)

COLLABORATIONS

a message from our research programme manager

ANDY MOORE

Research is central to K&W Healthcare’s vision of delivering high-quality, forward-thinking care for our patients and the communities we serve. By embedding research within primary care, we create opportunities for people to participate in studies that advance medical knowledge, improve access to innovation, and help shape the future of healthcare. Through close collaboration with the NIHR and other research partners, we support the delivery of studies that generate meaningful evidence and contribute to improved health outcomes both locally and nationally.

Our research journey began nine years ago through a partnership with the NIHR, introducing clinical research into our member practices and laying the foundations for a sustainable research culture. While early engagement presented challenges within busy primary care settings, the COVID-19 pandemic demonstrated the strength and capability of our network. A dedicated team successfully delivered large-scale studies at pace, reaching diverse patient populations and contributing to nationally significant research efforts.

Building on this success, we established a central research team that now delivers a diverse portfolio of commercial and non-commercial studies. Through consistently strong recruitment, high-quality study delivery, and meaningful patient engagement, we have developed a reputation as a trusted research partner. We continue to expand our capability and welcome opportunities to collaborate with life sciences organisations, academic institutions, and healthcare partners to bring innovative research and new treatments closer to the communities we serve.

Our progress would not have been possible without the ongoing support of the NIHR, the Research Delivery Network, and our valued research partners. Their commitment has enabled us to establish a strong and sustainable primary care research infrastructure that benefits patients, practices, and communities. Looking ahead, we remain committed to increasing access to research opportunities, expanding our research portfolio, and developing productive partnerships that enable the delivery of high-quality research at scale.

meet the team

nigel de kare-silver

nigel de kare-silver

Principal Investigator / GP Partner

Provides strategic leadership and clinical
oversight for all research activity within
K&W Healthcare Research Unit. As
Principal Investigator, ensures the highest standards of scientific integrity,
participant safety, and regulatory
compliance across NIHR portfolio and
commercial clinical trials.

talita refosco

talita refosco

Research Operational Lead

Provides operational leadership and
strategic coordination for research activity across K&W Healthcare Research Unit. Oversees study delivery, sponsor engagement, participant recruitment, and data quality, ensuring compliance with governance frameworks, study protocols, and regulatory requirements across NIHR portfolio and commercial clinical trials.

andy moore

andy moore

Research Programme Manager

Leads research governance, contracting, and study coordination across the GP Research Network’s 24 practices. Supports the successful set-up and delivery of commercial and non-commercial studies through practice engagement, EMIS-based participant identification, and recruitment oversight. Works closely with sponsors and study teams to ensure efficient, compliant study delivery.

we are recruiting PATIENTS!