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Celebrating our 10 year journey of excellence in Healthcare

Our Project Milestones

Discover the key achievements that have shaped K&W Healthcare’s journey to excellence in primary care.

2014

Foundation of K&W Healthcare

Established with a vision to enhance primary care services in Kingsbury and Willesden.

Expansion to Wembley

Extended our services to Wembley, broadening our impact across Brent.

Introduction of Digital Health Services

Launched innovative digital platforms to improve patient access and care coordination.

2020

Recognition for Excellence

Awarded for outstanding contributions to community health and patient care.

2020-2022

COVID Vaccination Clinics
    • Delivered 1,200 vaccines/day at Wembley/ Willesden Centres for Health & Care and The Swaminarayan School.
    • Supported by volunteers from BAPS Neasden Temple.
    • Recognised nationally with visits from Boris Johnson and Priti Patel.

2022

Diabetes Improvement Project

Achieved a 20% increase in completed 9 Key Care Processes for housebound patients via targeted HCA visits and IT-led data management.

The project was celebrated for its innovative approach to addressing health inequalities and enhancing care for vulnerable populations.

2022

WOMEN'S HEALTH CLINIC

The Women’s Health Clinic started in November 2022, when we noticed long waiting times of up to 9 months.

The K&W LARC Clinics have had great success in rolling out these services for the female population.

Slide for more information on this project.

Women’s Health Clinic Overview

Launch Date:

November 2022, initiated due to long waiting times (up to 9 months) for services like IUD/S procedures during and after COVID-19 lockdowns.

Background:

    • During COVID lockdowns in Brent, waiting times for IUD/S insertions reached 6–9 months and 3 months for removals.
    • Despite efforts to clear backlogs, waiting times remain lengthy.
    • National data (2020) showed Brent GPs had a low LARC provision rate of 6.2 per 1000 women, compared to London’s 9.1 and England’s 21.1 per 1000.
  • Purpose: Address the gap in women’s health services at the network level, following GP consultations and approval.

Services Provided

Contraception & Procedures:

    • IUD/IUS (Intrauterine Device/System) insertion and removal.
    • Subdermal implant insertion and removal.

Specialized Care:

    • Fitting Mirena not only for contraception but also for:
      • Heavy menstrual bleeding.
      • Menopause management as part of HRT (commonly referred to secondary care).

Menopause & HRT Services:

    • Advice and management for menopause.
    • Recognises risks associated with estrogen loss, including:
      • Dementia.
      • Heart disease.
      • Osteoporosis.
      • Mood disorders.
      • Sexual dysfunction.

2024

CVD Action Project
  • The project addressed health inequalities and demonstrated significant improvements in cardiovascular health management.
  • The outcomes and approach were well-received by an audience of approximately 100 NHSE members, who recognized it as an effective model for driving impactful change.
  • The project’s success was praised for reducing morbidity and mortality, showcasing an adaptable and scalable approach for improving health protection.

HEALTHCARE Research by K&W Network

  • 9 Years of Experience: K&W Network has been actively involved in clinical research for nearly a decade.
  • Strong Reputation: The network has gained excellent recognition regionally and nationally.
  • Partnerships: Maintains a robust relationship with the London Regional Research Delivery Network (under the National Institute of Health Research), through which all study invitations are generated.

Centralized Delivery Model:

    • Initially, research was conducted at individual practices, but challenges arose due to resource constraints and inconsistent focus.
    • Transitioned to a centralized model for research delivery, enhancing efficiency and scalability.
    • This approach reduced the burden on individual practices while enabling K&W to manage recruitment, oversight, and reporting seamlessly.

Successful Outcomes: The centralized model has allowed the delivery of numerous studies on behalf of 27 practices, bolstering exposure and reputation in the research field.

Notable achievements

Virus Watch – a dual study in the first weeks of COVID designed to use blood tests to monitor the spread within communities and households. It was also coupled the testing of an early PCR Test Kit.

Recruitment = 600 patients in a time limited trial.

Panoramic – designed to test a drug to limit the effects of early onset Covid.

Recruitment = 120 patients.

Discover Me – A test to understand the role of genetics in general health and disease.

Recruitment = 4,000

In 2022 K&W were the biggest recruiter in London and one of the largest nationally in Primary Care.

K&W have recruited nearly 10,000 patients into various research studies since 2016.

 

The Future:

We have recruited a Clinical Research Nurse and have a dedicated, well-equipped space in which to focus our delivery. Our aim is to build on our success with a team that will enhance our network activity and take K&W Research to the next level.

A STAND OUT MOMENT FOR K&W

 Click the link below for our 2021 CNN feature and interview.

Inside the grounds of Europe’s biggest Hindu temple, volunteers debunk myths and administer coronavirus vaccines _ CNN
HR Milestones

Over the years, the HR team has played a critical role in supporting K&W’s growth and success, ensuring that our team and processes stay aligned with the organisation’s needs. Below are some of the highlights.

PCN and Network Support
    • Managed a team of 7 HR administrators over 4 years across our network of 4 Primary Care Networks (PCNs) and 27 practices, supporting a wide range of administrative and HR needs.
    • Managed recruitment, onboarding, and training to ensure that we bring in and retain top talent aligned with K&W’s mission and values.
Process Improvements
    • Introduced and embedded the Bamboo HR system (HRIS) to streamline HR processes, enhance data management, and improve the employee experience.
    • Worked closely with payroll for accurate and timely salary distributions.
Funding and Resource Allocation

Managed Additional Roles Reimbursement Scheme (ARRS) allocations and budgets, ensuring the optimal distribution of resources across teams and practices.

HR Policy and Compliance
    • Implemented and maintained policies that kept K&W compliant with regulations and aligned with best practices.
    • Supported continuous improvements through systems like Agilio, optimizing workforce management and compliance.

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What Our Community Says

“K&W Healthcare has transformed my experience with primary care. The staff is attentive and genuinely cares about my well-being.” – Patient

“As a healthcare professional, I appreciate K&W Healthcare’s commitment to continuous improvement and patient-centered care.” – General Practitioner

“The services provided by K&W Healthcare have significantly improved the health outcomes in our community. Their dedication is unmatched.” – Community Health Worker

Our Impact in Numbers

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98% Patient Satisfaction Rate

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Over 50,000 Patients Served Annually

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20% Increase in Preventative Care Visits